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Sneha guptaFind clear answers to your questions and make your shopping experience simple and smooth.
We offer a 3-day return policy. If you are not satisfied with your purchase, you can return it within 3 days of delivery in its original condition.
To initiate a return, contact our customer care team at hello@sepvi.com or call us at 9717067560. Provide your order details and the reason for the return, and we’ll guide you through the process.
Once we receive and inspect the returned product, your refund will be processed within 5 business days. Refunds will be credited to your original payment method.
Yes, exchanges are possible for the same product if it’s available in stock. Contact us within 3 days of delivery to request an exchange.
If you receive a damaged or defective product, please reach out to us immediately with photos of the item and your order details. We’ll arrange a replacement or refund as per your preference.
You can track your order by logging into your Sepvi account or by using the tracking link provided in your order confirmation email. For any issues, feel free to contact our customer care team.
Address: 52, Gali No. 4, Tikri, Sector 48, Gurugram Haryana 122018 India
Email Address: hello@sepvi.com
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